Who This Is For

The Ops Overhaul is a good fit if:

• Growth has outpaced your systems and structure
• You’re carrying operational risk you can feel but can’t fully see
• Reporting, data, or margins aren’t trustworthy without manual effort
• The team is capable, but execution lacks consistency
• You’re worried the next stage of growth will break what’s already strained

If the business feels successful on the outside but unstable underneath, this is the work that addresses that gap.

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What We Focus On

This is not about optimisation at the edges.
It’s about rebuilding what the business relies on day-to-day.

Based on the Ops Health Check, we typically focus on areas such as:

• Operational visibility
  Designing reporting and dashboards that reflect how the business actually runs — not just what’s easy to measure.
• Systems architecture
  Rebuilding how core systems connect, so information flows cleanly across operations, finance, and delivery.
• Process design & ownership
  Defining how work should move, who owns what, and where decisions should live — so execution doesn’t depend on constant intervention.
• Risk & resilience
  Identifying weak points that will fail under pressure and rebuilding them before they do.

The goal is not complexity — it’s robust simplicity that holds as the business grows.

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How This Works

The Ops Overhaul builds directly on the clarity from the Ops Health Check.

From there, the work typically unfolds in phases:

• Diagnose & prioritise
  Confirm what needs to be rebuilt first — and what can wait.
• Redesign & rebuild
  Systems, workflows, and operating rhythms are reworked with scale in mind.
• Embed & stabilise
  Changes are embedded into day-to-day operations so they don’t unravel once attention moves elsewhere.

This is hands-on, embedded work.
The business keeps running — but on stronger foundations.

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What Changes After an Overhaul

Once the backbone is rebuilt, founders typically experience:

• Clear, reliable visibility into how the business is performing
• Fewer decisions bottlenecking with them
• A team that executes with more confidence and consistency
• Reduced operational risk as growth continues
• A business that feels controlled, not fragile

Growth stops feeling like something that needs to be managed carefully — and starts feeling intentional again.

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Investment

Investment: typically $15,000–$18,000

Final investment depends on the scale and complexity of what needs to be rebuilt.
Scope is confirmed after the Ops Health Check, before any work begins.

This is a considered engagement designed to put the right foundations in place — not a one-size-fits-all rollout.